https://helpforum.sky.com/t5/Broadband/Broadband-refund/m-p/5317090#M577717 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4728263">@Casper345</a>&nbsp;</P> <P>There is no refund that is available for speed issues so what is available is explained here with contacts options at the bottom of the page:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-speed-guarantee" target="_blank">https://www.sky.com/help/articles/sky-broadband-speed-guarantee</A></P> Sat, 11 Jul 2026 15:19:22 GMT caesarome 2026-07-11T15:19:22Z https://helpforum.sky.com/t5/Broadband/Broadband-refund/m-p/5317015#M577707 My broadband speed is permanently below the minimum guarantee. How do i get a refund and what are my options for fixing thus. Tried contacting sky but get ignored on on line chat Sat, 11 Jul 2026 13:28:10 GMT https://helpforum.sky.com/t5/Broadband/Broadband-refund/m-p/5317015#M577707 Casper345 2026-07-11T13:28:10Z https://helpforum.sky.com/t5/Broadband/Broadband-refund/m-p/5317090#M577717 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4728263">@Casper345</a>&nbsp;</P> <P>There is no refund that is available for speed issues so what is available is explained here with contacts options at the bottom of the page:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-speed-guarantee" target="_blank">https://www.sky.com/help/articles/sky-broadband-speed-guarantee</A></P> Sat, 11 Jul 2026 15:19:22 GMT https://helpforum.sky.com/t5/Broadband/Broadband-refund/m-p/5317090#M577717 caesarome 2026-07-11T15:19:22Z