https://helpforum.sky.com/t5/Broadband/Appauling-service-from-sky/m-p/5316162#M577508 <P>Sky offered me an upgrade to full fibre this was due on the 25th june, no one turnedup, since then i have made 2 calls and on both occasions promised someone would come back to me. This never happened, i am now paying for a service i dont have and have no idea what is happening as no one is talking. I have been with sky 26 years and this is how i am treated. Thank you sky, i am considering closing my account.&nbsp;</P> Fri, 10 Jul 2026 11:07:31 GMT mnbvcx678-45 2026-07-10T11:07:31Z https://helpforum.sky.com/t5/Broadband/Appauling-service-from-sky/m-p/5316162#M577508 <P>Sky offered me an upgrade to full fibre this was due on the 25th june, no one turnedup, since then i have made 2 calls and on both occasions promised someone would come back to me. This never happened, i am now paying for a service i dont have and have no idea what is happening as no one is talking. I have been with sky 26 years and this is how i am treated. Thank you sky, i am considering closing my account.&nbsp;</P> Fri, 10 Jul 2026 11:07:31 GMT https://helpforum.sky.com/t5/Broadband/Appauling-service-from-sky/m-p/5316162#M577508 mnbvcx678-45 2026-07-10T11:07:31Z https://helpforum.sky.com/t5/Broadband/Appauling-service-from-sky/m-p/5316165#M577510 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1004836">@mnbvcx678-45</a>&nbsp;</P> <P>As this is a customer helps customer forum your post has been moved out of the email one as you are not emailing Sky.</P> <P>&nbsp;</P> <P>What shows on your account here regarding this order:</P> <P><A href="https://www.sky.com/ordertracking" target="_blank">https://www.sky.com/ordertracking</A></P> Fri, 10 Jul 2026 11:11:30 GMT https://helpforum.sky.com/t5/Broadband/Appauling-service-from-sky/m-p/5316165#M577510 caesarome 2026-07-10T11:11:30Z