Internet down AGAIN

Sophie20161 — Fri, 10 Jul 2026 02:09:58 GMT

Internet is constantly going down app saying no issues although clearly is

Re: Internet down AGAIN

Teicoplanin — Fri, 10 Jul 2026 02:12:15 GMT

Yes!! Same here. The Sky app is a liar!

Daniel0210 — Fri, 10 Jul 2026 03:58:14 GMT

@Sophie20161 @Teicoplanin
When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.