https://helpforum.sky.com/t5/Broadband/Sky-box-connection-orange/m-p/5315666#M577356 <P>Sky box connected light is orange - slow connection on third floor&nbsp;</P> Thu, 09 Jul 2026 17:59:38 GMT Sean6 2026-07-09T17:59:38Z https://helpforum.sky.com/t5/Broadband/Sky-box-connection-orange/m-p/5315666#M577356 <P>Sky box connected light is orange - slow connection on third floor&nbsp;</P> Thu, 09 Jul 2026 17:59:38 GMT https://helpforum.sky.com/t5/Broadband/Sky-box-connection-orange/m-p/5315666#M577356 Sean6 2026-07-09T17:59:38Z https://helpforum.sky.com/t5/Broadband/Sky-box-connection-orange/m-p/5315682#M577360 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4727028">@Sean6</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 09 Jul 2026 18:28:54 GMT https://helpforum.sky.com/t5/Broadband/Sky-box-connection-orange/m-p/5315682#M577360 caesarome 2026-07-09T18:28:54Z