https://helpforum.sky.com/t5/Broadband/Sky-box-not-working/m-p/5315057#M577187 <P>I have unplugged the box several times and also reset the hub but the sky box does not work. It flashes then goes off.&nbsp;</P> Thu, 09 Jul 2026 05:53:01 GMT Helen334 2026-07-09T05:53:01Z https://helpforum.sky.com/t5/Broadband/Sky-box-not-working/m-p/5315057#M577187 <P>I have unplugged the box several times and also reset the hub but the sky box does not work. It flashes then goes off.&nbsp;</P> Thu, 09 Jul 2026 05:53:01 GMT https://helpforum.sky.com/t5/Broadband/Sky-box-not-working/m-p/5315057#M577187 Helen334 2026-07-09T05:53:01Z https://helpforum.sky.com/t5/Broadband/Sky-box-not-working/m-p/5315062#M577189 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4726452">@Helen334</a>&nbsp;which type of Sky TV system doyou have SkyHD+, Sky Q or Sky Stream? Each is quite different. If you other devices are staying connected it doesn't sound like a broadband issue.</P> <P>&nbsp;</P> <P>If your TV box is faulty Sky will replace Sky Q and most Sky Stream pucks if thry are lent. However the older Sky HD+ boxes and some of the first Sky Stream pucks were sold so will not be replaced but it is worth talking to Sky</P> Thu, 09 Jul 2026 06:04:09 GMT https://helpforum.sky.com/t5/Broadband/Sky-box-not-working/m-p/5315062#M577189 Chrisee 2026-07-09T06:04:09Z