https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping/m-p/5314949#M577127 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3815957">@ZoeImk12</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 08 Jul 2026 21:27:33 GMT caesarome 2026-07-08T21:27:33Z https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping/m-p/5314917#M577118 <UL><LI>HIn the last couple of weeks our sky fibre has been constantly dropping. I'm also getting an error message on my &nbsp;phone about router'io. Completely fed up of it as I work from home mainly, our tv is sky glass and we have other WiFi reliant tech too.&nbsp;<BR /><BR /></LI></UL><P>trying to contact a human at Sky is painful. Is anyone else having this issue? It's weird as it started just as our fixed term ended.&nbsp;</P> Wed, 08 Jul 2026 20:48:29 GMT https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping/m-p/5314917#M577118 ZoeImk12 2026-07-08T20:48:29Z https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping/m-p/5314949#M577127 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3815957">@ZoeImk12</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 08 Jul 2026 21:27:33 GMT https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping/m-p/5314949#M577127 caesarome 2026-07-08T21:27:33Z