topic Re: No WiFi connection in Broadband https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5314648#M577017 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725976">@Tatec</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 08 Jul 2026 15:36:46 GMT caesarome 2026-07-08T15:36:46Z No WiFi connection https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5314521#M576965 <P>my Wi-Fi signal is gone. I've tried to see what the issue is and fix it on the app. It's not working. No device is connecting to the Internet</P> Wed, 08 Jul 2026 13:49:28 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5314521#M576965 Tatec 2026-07-08T13:49:28Z Re: No WiFi connection https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5314648#M577017 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725976">@Tatec</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 08 Jul 2026 15:36:46 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5314648#M577017 caesarome 2026-07-08T15:36:46Z