topic Re: No internet in Broadband https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5314564#M576988 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4726019">@Thameem</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><STRONG>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</STRONG></P> Wed, 08 Jul 2026 14:37:39 GMT GD1 2026-07-08T14:37:39Z No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5314543#M576978 Sky app says there is no issue in my area or the sky provider but my sky broadband says its connected without internet Wed, 08 Jul 2026 14:20:15 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5314543#M576978 Thameem 2026-07-08T14:20:15Z Re: No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5314564#M576988 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4726019">@Thameem</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><STRONG>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</STRONG></P> Wed, 08 Jul 2026 14:37:39 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5314564#M576988 GD1 2026-07-08T14:37:39Z