https://helpforum.sky.com/t5/Broadband/WiFi-is-not-working-on-any-device/m-p/5314464#M576929 <P>The WiFi is not connecting on any device. I have restarted the router twice with no change. How can I fix this because your system checker is telling me everything is working</P> Wed, 08 Jul 2026 13:13:09 GMT Sophiechilstone 2026-07-08T13:13:09Z https://helpforum.sky.com/t5/Broadband/WiFi-is-not-working-on-any-device/m-p/5314464#M576929 <P>The WiFi is not connecting on any device. I have restarted the router twice with no change. How can I fix this because your system checker is telling me everything is working</P> Wed, 08 Jul 2026 13:13:09 GMT https://helpforum.sky.com/t5/Broadband/WiFi-is-not-working-on-any-device/m-p/5314464#M576929 Sophiechilstone 2026-07-08T13:13:09Z https://helpforum.sky.com/t5/Broadband/WiFi-is-not-working-on-any-device/m-p/5314663#M577026 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725904">@Sophiechilstone</a>&nbsp;</P> <P>We are customers here who help each other so you are not talking to Sky.</P> <P>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 08 Jul 2026 15:42:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi-is-not-working-on-any-device/m-p/5314663#M577026 caesarome 2026-07-08T15:42:52Z