topic Re: No Wifi in Broadband

No Wifi

Sophysoph — Wed, 08 Jul 2026 12:55:41 GMT

No wifi however hub has all 4 green lights

Re: No Wifi

caesarome — Wed, 08 Jul 2026 12:57:47 GMT

@Sophysoph

Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No Wifi

Megan1310 — Wed, 08 Jul 2026 13:02:25 GMT

I have the exact same issue right now. Not sure if something has gone down?

All four lights on the hub fine, rebooted, connections tests online came back ok. No idea what is gpnig on

Re: No Wifi

Sophysoph — Wed, 08 Jul 2026 13:06:12 GMT

I have literally plugged everything out at the mains left for a mi and replugged and happened to fix it