topic Re: Signal keeps dropping out in Broadband

Hub 6 issues connecting with IOS and door bells

Flip2707 — Wed, 15 Jul 2026 07:55:59 GMT

When I am using apps such as rayo on my phone it plays for a few minutes then signal drops out then comes on again. It does this every few minutes. I'm also having the same issue with my sky doorbell. When I try and use live view it only loads up to 20% max and says poor signal

Moderator Issues: Retitled to better reflect issue

Re: Signal keeps dropping out

Daniel0210 — Wed, 08 Jul 2026 11:56:38 GMT

@Flip2707

Your multiple duplicate threads have been removed to prevent duplicate replies.

Broadband connection is very erratic especially on iphone

deztroyer — Tue, 14 Jul 2026 07:54:35 GMT

Speed test report is good but connection seems to drop out every few seconds especially on iphone. I renewed my contract a good few weeks ago and thought it would settly after the learning process, but it was there before reneway and is progresivelly getting worse.

Re: Broadband connection is very erratic especially on iphone

caesarome — Tue, 14 Jul 2026 08:52:02 GMT

@deztroyer

What is the wifi signal like throughout your home ?

Re: Broadband connection is very erratic especially on iphone

deztroyer — Tue, 14 Jul 2026 11:32:14 GMT

Wifi signal is strong, the issue is still there even if i sit next to the router. Sky also provided a new router when i upgraded so it shouldent be this?