https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5314332#M576865 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725613">@TomMc98</a>&nbsp;</P> <P>As this is a customer helps customer forum you are not talking to Sky.</P> <P>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Wed, 08 Jul 2026 11:20:25 GMT caesarome 2026-07-08T11:20:25Z https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5314220#M576847 <P>My WiFi keeps cutting off of our phones, our gaming devices and even cuts off our tv at times. It's like it can't reach certain areas of the house. Is there anything you can do?&nbsp;<BR />Thank you</P> Wed, 08 Jul 2026 09:46:22 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5314220#M576847 TomMc98 2026-07-08T09:46:22Z https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5314332#M576865 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725613">@TomMc98</a>&nbsp;</P> <P>As this is a customer helps customer forum you are not talking to Sky.</P> <P>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Wed, 08 Jul 2026 11:20:25 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5314332#M576865 caesarome 2026-07-08T11:20:25Z