https://helpforum.sky.com/t5/Broadband/Stream-box-freezing/m-p/5314149#M576822 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4701164">@Balkandola</a></SPAN>, thanks for taking the time to join our Community and make your first post however we're sorry that you're reporting issues with your Sky Stream Puck! <span class="lia-unicode-emoji" title=":slightly_frowning_face:">🙁</span><BR /><BR />I'll send you an invite to a private chat shortly and we can help get this working better for you.&nbsp;<BR />&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR /><BR />Thanks, Jason-</P> Wed, 08 Jul 2026 08:23:03 GMT Jason- 2026-07-08T08:23:03Z https://helpforum.sky.com/t5/Broadband/Stream-box-freezing/m-p/5313684#M576670 Now and then my stream box freezes and comes back on. Anyone else have this problem Tue, 07 Jul 2026 15:33:14 GMT https://helpforum.sky.com/t5/Broadband/Stream-box-freezing/m-p/5313684#M576670 Balkandola 2026-07-07T15:33:14Z https://helpforum.sky.com/t5/Broadband/Stream-box-freezing/m-p/5314149#M576822 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4701164">@Balkandola</a></SPAN>, thanks for taking the time to join our Community and make your first post however we're sorry that you're reporting issues with your Sky Stream Puck! <span class="lia-unicode-emoji" title=":slightly_frowning_face:">🙁</span><BR /><BR />I'll send you an invite to a private chat shortly and we can help get this working better for you.&nbsp;<BR />&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR /><BR />Thanks, Jason-</P> Wed, 08 Jul 2026 08:23:03 GMT https://helpforum.sky.com/t5/Broadband/Stream-box-freezing/m-p/5314149#M576822 Jason- 2026-07-08T08:23:03Z