https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5313772#M576692 <P>Red light on LOS, turned power off for 30secs but still red</P> Tue, 07 Jul 2026 16:52:03 GMT Jhb101 2026-07-07T16:52:03Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5313772#M576692 <P>Red light on LOS, turned power off for 30secs but still red</P> Tue, 07 Jul 2026 16:52:03 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5313772#M576692 Jhb101 2026-07-07T16:52:03Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5313805#M576702 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2923888">@Jhb101</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />If your ONT shows a Red Light please see this guide <A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> Tue, 07 Jul 2026 17:38:06 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5313805#M576702 GD1 2026-07-07T17:38:06Z