https://helpforum.sky.com/t5/Broadband/Connected-without-internet/m-p/5312524#M576308 Connected without Internet meaning Mon, 06 Jul 2026 10:20:46 GMT FEEHogg 2026-07-06T10:20:46Z https://helpforum.sky.com/t5/Broadband/Connected-without-internet/m-p/5312524#M576308 Connected without Internet meaning Mon, 06 Jul 2026 10:20:46 GMT https://helpforum.sky.com/t5/Broadband/Connected-without-internet/m-p/5312524#M576308 FEEHogg 2026-07-06T10:20:46Z https://helpforum.sky.com/t5/Broadband/Connected-without-internet/m-p/5312528#M576311 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3614440">@FEEHogg</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 06 Jul 2026 10:22:01 GMT https://helpforum.sky.com/t5/Broadband/Connected-without-internet/m-p/5312528#M576311 GD1 2026-07-06T10:22:01Z