topic TP Link Powerline Adapter drops out when devices are connected in Broadband

TP Link Powerline Adapter drops out when devices are connected

Rugby+Mark — Sun, 05 Jul 2026 15:22:42 GMT

We have a home gym in the garden connected to the Sky WiFi through a TP Link Powerline adapter. All worked well for 4 years. Last week we started to see dropouts as soon as we connected the gym equipment to the WIFI. I replaced the TP Link but the same thing happens. We have an old SKY Q router and I wondered if we have too many devices connected to it now or there has been some other failure

Re: TP Link Powerline Adapter drops out when devices are connected

Danz994 — Mon, 06 Jul 2026 09:05:53 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141