https://helpforum.sky.com/t5/Broadband/Power/m-p/5311748#M576004 <P>The lights on the openteach box have gone off and the router won't turn on</P> Sun, 05 Jul 2026 11:17:26 GMT Abbie-sian 2026-07-05T11:17:26Z https://helpforum.sky.com/t5/Broadband/Power/m-p/5311748#M576004 <P>The lights on the openteach box have gone off and the router won't turn on</P> Sun, 05 Jul 2026 11:17:26 GMT https://helpforum.sky.com/t5/Broadband/Power/m-p/5311748#M576004 Abbie-sian 2026-07-05T11:17:26Z https://helpforum.sky.com/t5/Broadband/Power/m-p/5311759#M576006 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4723174">@Abbie-sian</a>&nbsp;wrote:<BR /><P>The lights on the openteach box have gone off and the router won't turn on</P><HR /></BLOCKQUOTE><P>Switch off or unplug for 10 minutes both ONT and Sky hub. Let the ONT boot back up first (hopefully) and then the Sky hub.</P><P>&nbsp;</P><P>If no success, once the hub is booted up fully try the following:-</P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A> (do run all tests)</P> Sun, 05 Jul 2026 11:25:24 GMT https://helpforum.sky.com/t5/Broadband/Power/m-p/5311759#M576006 Me134 2026-07-05T11:25:24Z