https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5311580#M575953 <P>we have no Internet on the box the Internet light is out and the voice light is red</P> Sun, 05 Jul 2026 08:14:08 GMT Nat4444 2026-07-05T08:14:08Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5311580#M575953 <P>we have no Internet on the box the Internet light is out and the voice light is red</P> Sun, 05 Jul 2026 08:14:08 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5311580#M575953 Nat4444 2026-07-05T08:14:08Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5311587#M575955 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4723038">@Nat4444</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 05 Jul 2026 08:20:52 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5311587#M575955 GD1 2026-07-05T08:20:52Z