https://helpforum.sky.com/t5/Broadband/Keep-getting-email-saying-detected-new-device/m-p/5310431#M575644 <P>Hi I set up a new router yesterday and ever since then when I log into the my sky app I keep getting an email saying that they've detected a new device logging, but it's the same device I used before. If anyone can help in this matter would be grateful thanks&nbsp;</P><P>&nbsp;</P> Fri, 03 Jul 2026 12:58:43 GMT NeilCam1234 2026-07-03T12:58:43Z https://helpforum.sky.com/t5/Broadband/Keep-getting-email-saying-detected-new-device/m-p/5310431#M575644 <P>Hi I set up a new router yesterday and ever since then when I log into the my sky app I keep getting an email saying that they've detected a new device logging, but it's the same device I used before. If anyone can help in this matter would be grateful thanks&nbsp;</P><P>&nbsp;</P> Fri, 03 Jul 2026 12:58:43 GMT https://helpforum.sky.com/t5/Broadband/Keep-getting-email-saying-detected-new-device/m-p/5310431#M575644 NeilCam1234 2026-07-03T12:58:43Z https://helpforum.sky.com/t5/Broadband/Keep-getting-email-saying-detected-new-device/m-p/5310543#M575671 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4721868">@NeilCam1234</a>&nbsp;wrote:<BR /> <P>Hi I set up a new router yesterday</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>What one have you got as there might be a setting you need to turn off to stop these emails.</P> Fri, 03 Jul 2026 15:33:27 GMT https://helpforum.sky.com/t5/Broadband/Keep-getting-email-saying-detected-new-device/m-p/5310543#M575671 caesarome 2026-07-03T15:33:27Z