https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5309880#M575498 I had new broadband installed today and it has been working, however it isn't at the moment. There are only two green lights showing on the router on the wall. The data light is off. Thu, 02 Jul 2026 16:41:03 GMT Trevoooor 2026-07-02T16:41:03Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5309880#M575498 I had new broadband installed today and it has been working, however it isn't at the moment. There are only two green lights showing on the router on the wall. The data light is off. Thu, 02 Jul 2026 16:41:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5309880#M575498 Trevoooor 2026-07-02T16:41:03Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5309910#M575507 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4721224">@Trevoooor</a>&nbsp;&nbsp;run the online srrvice checker in the My Sky app over a mobile connection.Don't be too surprised if it doesnt oick up the dropped connection as it takes up to an hour to do that but once it does it can tell you if Sky are aware of an issue affecting your line or walk you through some simple checks before booking an dnginerr to check your line.</P> Thu, 02 Jul 2026 17:19:20 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5309910#M575507 Chrisee 2026-07-02T17:19:20Z