https://helpforum.sky.com/t5/Broadband/Network-issue/m-p/5309839#M575483 <P>We have our broadband installed yesterday morning.</P><P>its currently turned out but we aren't getting any service from it.</P><P>We have received a message today to say it needs extensive work doing to it (externally).</P><P>we have since been told in the next 10 days.</P><P>&nbsp;</P><P>however, with a child who needs the internet for her homework, we will need it to be a lot quicker than the 10 days stated!</P><P>&nbsp;</P><P>&nbsp;</P><P>Kind regards,&nbsp;</P><P>Yasmin&nbsp;</P> Thu, 02 Jul 2026 15:50:22 GMT ReevesYaz 2026-07-02T15:50:22Z https://helpforum.sky.com/t5/Broadband/Network-issue/m-p/5309839#M575483 <P>We have our broadband installed yesterday morning.</P><P>its currently turned out but we aren't getting any service from it.</P><P>We have received a message today to say it needs extensive work doing to it (externally).</P><P>we have since been told in the next 10 days.</P><P>&nbsp;</P><P>however, with a child who needs the internet for her homework, we will need it to be a lot quicker than the 10 days stated!</P><P>&nbsp;</P><P>&nbsp;</P><P>Kind regards,&nbsp;</P><P>Yasmin&nbsp;</P> Thu, 02 Jul 2026 15:50:22 GMT https://helpforum.sky.com/t5/Broadband/Network-issue/m-p/5309839#M575483 ReevesYaz 2026-07-02T15:50:22Z https://helpforum.sky.com/t5/Broadband/Network-issue/m-p/5309852#M575488 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4361775">@ReevesYaz</a>&nbsp;</P> <P>As harsh as this might sound your personal situation&nbsp;doesn't come into it as the external work will be carried out by third party contractors&nbsp;so if 10 days is the timescale you have been given then this is what you are looking at.</P> Thu, 02 Jul 2026 16:00:22 GMT https://helpforum.sky.com/t5/Broadband/Network-issue/m-p/5309852#M575488 caesarome 2026-07-02T16:00:22Z