https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/5309435#M575385 <P>I've got the same issue - I'm on hold with sky while they do checks. I'm quite certain it's a sky issue not just my area&nbsp;</P> Thu, 02 Jul 2026 09:24:39 GMT Beth2015 2026-07-02T09:24:39Z https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/5309389#M575358 <P>My broadband isn't working. I've pressed the reset button but now the internet light isn't on&nbsp;</P><P>&nbsp;</P><P>before I pressed the reset button it was having problems and just stopped working&nbsp;</P> Thu, 02 Jul 2026 08:50:51 GMT https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/5309389#M575358 RyanMcQueen 2026-07-02T08:50:51Z https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/5309397#M575365 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4720777">@RyanMcQueen</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 02 Jul 2026 08:54:55 GMT https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/5309397#M575365 GD1 2026-07-02T08:54:55Z https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/5309435#M575385 <P>I've got the same issue - I'm on hold with sky while they do checks. I'm quite certain it's a sky issue not just my area&nbsp;</P> Thu, 02 Jul 2026 09:24:39 GMT https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/5309435#M575385 Beth2015 2026-07-02T09:24:39Z