Not achieving speeds you promised

Debbie1969_- — Thu, 02 Jul 2026 03:52:57 GMT

I have not for several days not got speeds you promised i am unable to use streaming box because Internet keeps going off. I am paying for service uou are not providing it is very low compared to what you promise

Re: Not achieving speeds you promised

Chrisee — Thu, 02 Jul 2026 05:46:30 GMT

@Debbie1969_- you are not talking to Sky by posting in this forum. Are you sure that Sky are not providing the speed thry promised to your.Sky hub? You can check thst by simply looking st the daily test result in the Service Checker in the My Sky app. Sky like all other iSPs dont promise you are going to get those speeds at your devices because WiFi speeds depend on the layout and type of construction of your home older homes.with solid walls are particularly challenging. Therefore in many homes you need more than a single Sky hub to get usable WiFi in every room especially if uou want to stream video.

To help address this Sky sell an add-on called WiFi Max which will provide up to 3 WiFi extenders if they are required. Alternatively you can uy yor own WiFi equipment from the huge range of available and nit have to pay Sky monthly for their package.

topic Re: Not achieving speeds you promised in Broadband

Not achieving speeds you promised

Re: Not achieving speeds you promised