https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/5309167#M575294 <P>I have had no network for 24hrs. Yellow light on in middle. Even though your network test on the app says I don't have a problem??</P> Wed, 01 Jul 2026 19:47:53 GMT Billy100 2026-07-01T19:47:53Z https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/5309167#M575294 <P>I have had no network for 24hrs. Yellow light on in middle. Even though your network test on the app says I don't have a problem??</P> Wed, 01 Jul 2026 19:47:53 GMT https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/5309167#M575294 Billy100 2026-07-01T19:47:53Z https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/5309226#M575306 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4720537">@Billy100</a>&nbsp;</P> <P>You are not talking to Sky on here as this is where we customers help each other.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 01 Jul 2026 21:20:51 GMT https://helpforum.sky.com/t5/Broadband/No-network-connection/m-p/5309226#M575306 caesarome 2026-07-01T21:20:51Z