Broadband down again

sallyannemama — Wed, 01 Jul 2026 01:04:13 GMT

Briadband down again Been off and on all weekend. App checker is useless. This is happening every month now getting ridiculous

Re: Broadband down again

caesarome — Wed, 01 Jul 2026 04:37:04 GMT

@sallyannemama

When it is down after midnight to around 6am then it could be overnight maintenance taking place as per this message at the top of the page:
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/m-p/5151847#M535952

If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker

If your ONT shows a red light then have a read of this:
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

topic Broadband down again in Broadband

Broadband down again

Re: Broadband down again