topic Re: Sky max pod not working in Broadband

Sky max pod not working

Trey2 — Mon, 29 Jun 2026 13:30:46 GMT

Everything was working good until i changed my WiFi password, after connecting all my devices again everything was fine for a few hours then when my iPhone and any device connected to the pod i have no connectivity, it says in the my sky app that my iPhone is connected and it has full bars strength so it's definitely connected to the pod, but no connectivity, then as soon as i tern off the pod my phone and anything connected to the pod works again, so i tern pod on again and no internet to anything connected to the pod , so why does this happen and how can i fix it.

Re: Sky max pod not working

-Heather- — Tue, 30 Jun 2026 09:14:38 GMT

Hi @Trey2, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Sky max pod not working

Trey2 — Tue, 30 Jun 2026 12:01:03 GMT

Thank you. I replied to your PM .