topic Re: No Internet RG in Broadband

No Internet RG

Cw_67 — Tue, 30 Jun 2026 07:45:17 GMT

As others seem to be experiencing up and down the country, no internet in Reading... running the diagnostic test, it says 'no known issues' before flagging an error with my broadband. Sky ought to be getting on this and posting an update because it seems to be affecting an awful lot of their customers...

Re: No Internet RG

Cw_67 — Tue, 30 Jun 2026 08:50:51 GMT

Fixed now - hopefully other people's net issues have been as well!

Re: No Internet RG

Daniel0210 — Tue, 30 Jun 2026 09:50:47 GMT

@Cw_67 wrote:

running the diagnostic test, it says 'no known issues' before flagging an error with my broadband.

@Cw_67

The service checker doesn't necessarily disclose a problem immediately and there can be an hours delay before it picks up a lost connection which is why on here we tend to advise on trying it again later.