topic No Internet in Broadband https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5307641#M574929 Good morning. My WiFi is not working the light in the router shows red and it says connected without Internet. This was supposed to be up and running since yesterday please help fix it as we have got needs for this. Thank you Tue, 30 Jun 2026 05:37:00 GMT Chinyereolughu 2026-06-30T05:37:00Z No Internet https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5307641#M574929 Good morning. My WiFi is not working the light in the router shows red and it says connected without Internet. This was supposed to be up and running since yesterday please help fix it as we have got needs for this. Thank you Tue, 30 Jun 2026 05:37:00 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5307641#M574929 Chinyereolughu 2026-06-30T05:37:00Z Re: No Internet https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5307657#M574931 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4718791">@Chinyereolughu</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />Please be aware that outages after midnight are usually down to maintenance, please see this pinned post <A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#</A><BR /><BR /></P> Tue, 30 Jun 2026 06:22:03 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5307657#M574931 GD1 2026-06-30T06:22:03Z