https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307601#M574908 <P><SPAN>My broadband has been down for the last couple of hours, and I have no internet connection. I’ve already restarted the router, but the issue persists.</SPAN></P><P><SPAN>Could you please check if there is an outage in my area or advise on the next steps to restore the service?</SPAN></P> Mon, 29 Jun 2026 23:53:32 GMT Nikhil369 2026-06-29T23:53:32Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307601#M574908 <P><SPAN>My broadband has been down for the last couple of hours, and I have no internet connection. I’ve already restarted the router, but the issue persists.</SPAN></P><P><SPAN>Could you please check if there is an outage in my area or advise on the next steps to restore the service?</SPAN></P> Mon, 29 Jun 2026 23:53:32 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307601#M574908 Nikhil369 2026-06-29T23:53:32Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307604#M574910 I have exactly same problem BS1 Mon, 29 Jun 2026 23:57:42 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307604#M574910 David1012 2026-06-29T23:57:42Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307605#M574911 <P>Same here! No connection&nbsp;</P> Mon, 29 Jun 2026 23:58:16 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307605#M574911 Wendy164 2026-06-29T23:58:16Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307632#M574926 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463288">@Nikhil369</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3862599">@David1012</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4718751">@Wendy164</a>&nbsp;<BR />When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 30 Jun 2026 04:16:12 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5307632#M574926 Daniel0210 2026-06-30T04:16:12Z