https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5306445#M574613 <P>Hi,</P><P>I've ran a speed test and it's showing as a ping of 8ms, download 99.31Mb/s and upload as 71.46Mb/s - could you please sort this out?</P><P>Thank you in advance!</P> Sun, 28 Jun 2026 14:36:13 GMT StephanieD13 2026-06-28T14:36:13Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5306445#M574613 <P>Hi,</P><P>I've ran a speed test and it's showing as a ping of 8ms, download 99.31Mb/s and upload as 71.46Mb/s - could you please sort this out?</P><P>Thank you in advance!</P> Sun, 28 Jun 2026 14:36:13 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5306445#M574613 StephanieD13 2026-06-28T14:36:13Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5306447#M574614 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4717334">@StephanieD13</a>&nbsp;<BR />You may not be aware but you haven’t contacted Sky by posting here. This is primarily a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to assist other customers. <BR /><BR /></P> <P>If the Wi-Fi has become slow see any troubleshooting in this link <A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A>&nbsp;</P> Sun, 28 Jun 2026 14:54:31 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5306447#M574614 Daniel0210 2026-06-28T14:54:31Z