https://helpforum.sky.com/t5/Broadband/Connectivity-to-non-Sky-device/m-p/5306299#M574568 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4717122">@Chris847</a>&nbsp;any WiFi capable device can connect to a Sky hub but it can be difficult. I assume you have an Arlo camera which I suspect may only connect to the 2.4GHz band WiFi and has issues with a dualband SSID. If thst applies and you have a white Skybhub find the hub's advanced settings temporarily turn off the 5GHz band connect the camera once connected turn the 5GHz band back on. Hooefully thst should sort it.</P> Sun, 28 Jun 2026 09:55:52 GMT Chrisee 2026-06-28T09:55:52Z https://helpforum.sky.com/t5/Broadband/Connectivity-to-non-Sky-device/m-p/5306293#M574566 <P>Failed to connect Arlo device after switching to Sky broadband</P> Sun, 28 Jun 2026 09:38:01 GMT https://helpforum.sky.com/t5/Broadband/Connectivity-to-non-Sky-device/m-p/5306293#M574566 Chris847 2026-06-28T09:38:01Z https://helpforum.sky.com/t5/Broadband/Connectivity-to-non-Sky-device/m-p/5306299#M574568 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4717122">@Chris847</a>&nbsp;any WiFi capable device can connect to a Sky hub but it can be difficult. I assume you have an Arlo camera which I suspect may only connect to the 2.4GHz band WiFi and has issues with a dualband SSID. If thst applies and you have a white Skybhub find the hub's advanced settings temporarily turn off the 5GHz band connect the camera once connected turn the 5GHz band back on. Hooefully thst should sort it.</P> Sun, 28 Jun 2026 09:55:52 GMT https://helpforum.sky.com/t5/Broadband/Connectivity-to-non-Sky-device/m-p/5306299#M574568 Chrisee 2026-06-28T09:55:52Z