https://helpforum.sky.com/t5/Broadband/No-Wifi-Signal/m-p/5306234#M574544 <P>My Wifi is on but there is no internet connection. It says it's fine on my app and that there aren't any faults but it's not working.&nbsp;</P> Sun, 28 Jun 2026 07:23:03 GMT Minxi 2026-06-28T07:23:03Z https://helpforum.sky.com/t5/Broadband/No-Wifi-Signal/m-p/5306234#M574544 <P>My Wifi is on but there is no internet connection. It says it's fine on my app and that there aren't any faults but it's not working.&nbsp;</P> Sun, 28 Jun 2026 07:23:03 GMT https://helpforum.sky.com/t5/Broadband/No-Wifi-Signal/m-p/5306234#M574544 Minxi 2026-06-28T07:23:03Z https://helpforum.sky.com/t5/Broadband/No-Wifi-Signal/m-p/5306279#M574555 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4220756">@Minxi</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 28 Jun 2026 08:48:54 GMT https://helpforum.sky.com/t5/Broadband/No-Wifi-Signal/m-p/5306279#M574555 caesarome 2026-06-28T08:48:54Z