Wifi keeps disconnecting

Orkida — Sat, 27 Jun 2026 13:10:51 GMT

Hi team

today the wifi connection is horrible- breaking every 10 min especially in last 2 hrs.

please check what the issue could be.
thanks

Orkida

Re: Wifi keeps disconnecting

Me134 — Sat, 27 Jun 2026 13:13:08 GMT

@Orkida wrote:
Hi team
today the wifi connection is horrible- breaking every 10 min especially in last 2 hrs.

please check what the issue could be.
thanks
Orkida

We're only other customers here, like yourself.

Firstly, unplug the hub for 10 minutes and then reboot.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

topic Re: Wifi keeps disconnecting in Broadband

Wifi keeps disconnecting

Re: Wifi keeps disconnecting