topic Re: Sky Max Hub Delivery Delayed in Broadband

Sky Max Hub Delivery Delayed

Viknesh — Tue, 23 Jun 2026 11:58:55 GMT

Hello, I am new Sky user. I haven't received Sky Hub though activation date has passed. Order says dispatched on 17 Jun 2026 but expected delivery date is blank. I am unable to reach sky support team over phone call as there is no appropriate option for such concerns. Please let me know if any routes to reach Sky and escalate this matter.

Also, billing has been started with no product delivered. I hope you understand how frustrating it is.

Re: Sky Max Hub Delivery Delayed

Brill+Gill — Wed, 24 Jun 2026 07:33:47 GMT

Hi @Viknesh, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Sky Max Hub Delivery Delayed

Viknesh — Sat, 27 Jun 2026 10:16:10 GMT

Hi Sky ,

I misunderstood sky is big company, still the problem not resolved, I high disappointed with your service. Rating form I received I explained your services with zero rating.

Re: Sky Max Hub Delivery Delayed

Jen_out_of_Jen — Sun, 28 Jun 2026 11:32:23 GMT