topic Re: New sky broadband keeps dropping out in Broadband https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305443#M574292 <P>My laptop is set up in my office in an upstairs room. The router has to be downstairs. My previous EE broadband had no problems.&nbsp;</P> Fri, 26 Jun 2026 18:42:57 GMT Emma2211no 2026-06-26T18:42:57Z New sky broadband keeps dropping out https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305392#M574275 I have sky broadband since this last week and it keeps dropping out constantly on my laptop. I work from home and need it fixing ASAP. I've tried working through trouble shooting. I have also found WhatsApp messages on my phone take longer to go through. I have turned guard shield off. Fri, 26 Jun 2026 17:47:59 GMT https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305392#M574275 Emma2211no 2026-06-26T17:47:59Z Re: New sky broadband keeps dropping out https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305427#M574281 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3628764">@Emma2211no</a>&nbsp;</P> <P>Does this happen if your laptop si right near to your broadband hub ?</P> Fri, 26 Jun 2026 18:30:53 GMT https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305427#M574281 caesarome 2026-06-26T18:30:53Z Re: New sky broadband keeps dropping out https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305443#M574292 <P>My laptop is set up in my office in an upstairs room. The router has to be downstairs. My previous EE broadband had no problems.&nbsp;</P> Fri, 26 Jun 2026 18:42:57 GMT https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305443#M574292 Emma2211no 2026-06-26T18:42:57Z Re: New sky broadband keeps dropping out https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305450#M574296 <P>Do you have a weak signal to the laptop ?</P> Fri, 26 Jun 2026 18:54:08 GMT https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5305450#M574296 caesarome 2026-06-26T18:54:08Z Re: New sky broadband keeps dropping out https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5307684#M574941 <P>It has 2 bars on the WiFi sign. My phone only has 4 when right next to the router! I had no problems with EE over the same distance.&nbsp;&nbsp;</P> Tue, 30 Jun 2026 07:19:53 GMT https://helpforum.sky.com/t5/Broadband/New-sky-broadband-keeps-dropping-out/m-p/5307684#M574941 Emma2211no 2026-06-30T07:19:53Z