https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5304287#M574042 <P>Every night around the same time between 7 and 8 pm the broadband shuts off all my TV is doing is trying to reload</P> Wed, 24 Jun 2026 19:17:02 GMT Knackered 2026-06-24T19:17:02Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5304287#M574042 <P>Every night around the same time between 7 and 8 pm the broadband shuts off all my TV is doing is trying to reload</P> Wed, 24 Jun 2026 19:17:02 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5304287#M574042 Knackered 2026-06-24T19:17:02Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5304299#M574051 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4573087">@Knackered</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 24 Jun 2026 19:28:38 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5304299#M574051 caesarome 2026-06-24T19:28:38Z