https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5303714#M573858 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1576881">@Andy054118</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />If your ONT shows a Red Light please see this guide <A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> Wed, 24 Jun 2026 07:28:16 GMT GD1 2026-06-24T07:28:16Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5303701#M573857 The PON light on my city fibre hub is flashing and l have gone through the trouble shooting test several times. This is the same problem I had a couple of weeks ago. Wed, 24 Jun 2026 07:11:00 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5303701#M573857 Andy054118 2026-06-24T07:11:00Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5303714#M573858 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1576881">@Andy054118</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />If your ONT shows a Red Light please see this guide <A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> Wed, 24 Jun 2026 07:28:16 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5303714#M573858 GD1 2026-06-24T07:28:16Z