https://helpforum.sky.com/t5/Broadband/Max-WiFi-hub-dropping-out/m-p/5303458#M573786 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3706347">@RichyM</a>&nbsp;</P> <P>A poor signal in certain rooms can cause this as this is something that comes up on here on a regular basis so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Tue, 23 Jun 2026 17:27:05 GMT caesarome 2026-06-23T17:27:05Z https://helpforum.sky.com/t5/Broadband/Max-WiFi-hub-dropping-out/m-p/5303454#M573785 Hi, I had my WiFi max a few weeks ago and we are still having issues with the WiFi dropping in and out. All the remote checks are saying its good but its worse than out last box for dropping in and out, even when standing still Tue, 23 Jun 2026 17:22:14 GMT https://helpforum.sky.com/t5/Broadband/Max-WiFi-hub-dropping-out/m-p/5303454#M573785 RichyM 2026-06-23T17:22:14Z https://helpforum.sky.com/t5/Broadband/Max-WiFi-hub-dropping-out/m-p/5303458#M573786 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3706347">@RichyM</a>&nbsp;</P> <P>A poor signal in certain rooms can cause this as this is something that comes up on here on a regular basis so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Tue, 23 Jun 2026 17:27:05 GMT https://helpforum.sky.com/t5/Broadband/Max-WiFi-hub-dropping-out/m-p/5303458#M573786 caesarome 2026-06-23T17:27:05Z