https://helpforum.sky.com/t5/Broadband/Router/m-p/5303101#M573680 <P>when i rung sky before i knew it was a line fault, they sent me a replacement white hub and booster. I have fitted this and it works, however i had a wired extension into my mancave with another sky router that was compatible with the old router however it isnt compatible with the new router - so i placed the booster in there wired - it works but not as good as the old set up. any ideas - will sky replace the secondary router do you think?</P><P>&nbsp;</P> Tue, 23 Jun 2026 11:40:14 GMT Acorn1 2026-06-23T11:40:14Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5300788#M572934 <P>I think my router is not working properly it keeps cutting out &amp; restarting&nbsp;</P> Fri, 19 Jun 2026 08:21:21 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5300788#M572934 Acorn1 2026-06-19T08:21:21Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5300792#M572935 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333795">@Acorn1</a>&nbsp;if the lights on the hub show that the hub is restarting on its own then it is likely to be faulty and need replacing give Sky a call. However if the lights show its the connection that is dropping it is likely to be a line fault rather than a hub issue,&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Fri, 19 Jun 2026 08:25:49 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5300792#M572935 Chrisee 2026-06-19T08:25:49Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5303092#M573674 <P>thanks - there was a local fault - sorted now</P> Tue, 23 Jun 2026 11:34:33 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5303092#M573674 Acorn1 2026-06-23T11:34:33Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5303101#M573680 <P>when i rung sky before i knew it was a line fault, they sent me a replacement white hub and booster. I have fitted this and it works, however i had a wired extension into my mancave with another sky router that was compatible with the old router however it isnt compatible with the new router - so i placed the booster in there wired - it works but not as good as the old set up. any ideas - will sky replace the secondary router do you think?</P><P>&nbsp;</P> Tue, 23 Jun 2026 11:40:14 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5303101#M573680 Acorn1 2026-06-23T11:40:14Z