https://helpforum.sky.com/t5/Broadband/Free-upgrade/m-p/5302827#M573573 <P>I received a letter and what's app offering me to book a free upgrade. The letter told me to go to the link and follow instructions... which i did but online tells me to follow the instruction in my letter!!!! Help? I'm going round in circles&nbsp;</P> Mon, 22 Jun 2026 20:37:00 GMT Loobieluuuu 2026-06-22T20:37:00Z https://helpforum.sky.com/t5/Broadband/Free-upgrade/m-p/5302827#M573573 <P>I received a letter and what's app offering me to book a free upgrade. The letter told me to go to the link and follow instructions... which i did but online tells me to follow the instruction in my letter!!!! Help? I'm going round in circles&nbsp;</P> Mon, 22 Jun 2026 20:37:00 GMT https://helpforum.sky.com/t5/Broadband/Free-upgrade/m-p/5302827#M573573 Loobieluuuu 2026-06-22T20:37:00Z https://helpforum.sky.com/t5/Broadband/Free-upgrade/m-p/5302846#M573582 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4713608">@Loobieluuuu</a>&nbsp;</P> <P>You are best of giving Sky a call tomorrow about this so they can place the fibre upgrade order for you.</P> <P>&nbsp;</P> <P>The alternative is to see if you can do it yourself via this link:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/broadband/full-fibre-broadband" target="_blank">https://www.sky.com/broadband/full-fibre-broadband</A></P> Mon, 22 Jun 2026 21:12:37 GMT https://helpforum.sky.com/t5/Broadband/Free-upgrade/m-p/5302846#M573582 caesarome 2026-06-22T21:12:37Z