https://helpforum.sky.com/t5/Broadband/The-Worst-internet-ever/m-p/5301078#M573441 <P>Every month this <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT> test internet ever goes down to 0.2mb for 4-5 days and when I want to cancel my subscription they try to sell another stupid service. WHO BUYS THAT <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT> SERVICE WHEN THEY COULDNT GET STABLE INTERNET IN 2026!!! &nbsp;You've got a guarantee for this <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT> but after 4-5 days they still want to charge me for cancellation fee. <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT></P> <P>&nbsp;</P> <P><FONT size="1 2 3 4 5 6 7" color="#999999">Moderator Actions: removed inappropriate language</FONT></P> Mon, 22 Jun 2026 08:26:20 GMT Burak2 2026-06-22T08:26:20Z https://helpforum.sky.com/t5/Broadband/The-Worst-internet-ever/m-p/5301078#M573441 <P>Every month this <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT> test internet ever goes down to 0.2mb for 4-5 days and when I want to cancel my subscription they try to sell another stupid service. WHO BUYS THAT <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT> SERVICE WHEN THEY COULDNT GET STABLE INTERNET IN 2026!!! &nbsp;You've got a guarantee for this <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT> but after 4-5 days they still want to charge me for cancellation fee. <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT></P> <P>&nbsp;</P> <P><FONT size="1 2 3 4 5 6 7" color="#999999">Moderator Actions: removed inappropriate language</FONT></P> Mon, 22 Jun 2026 08:26:20 GMT https://helpforum.sky.com/t5/Broadband/The-Worst-internet-ever/m-p/5301078#M573441 Burak2 2026-06-22T08:26:20Z https://helpforum.sky.com/t5/Broadband/The-Worst-internet-ever/m-p/5301080#M573442 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4711656">@Burak2</a>&nbsp;wrote:<BR /> <P>You've got a guarantee for this **bleep** but after 4-5 days they still want to charge me for cancellation fee.&nbsp;</P> <HR /></BLOCKQUOTE> <P>The guarantee is of the right to leave if the stated minimum speed cannot be delivered to the Hub (which is different to WiFi from it), but consumer law requires the customer to give the provider reasonable opportunity to remedy the situation first.</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-speed-guarantee" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-broadband-speed-guarantee</A>&nbsp;</P> Fri, 19 Jun 2026 14:37:01 GMT https://helpforum.sky.com/t5/Broadband/The-Worst-internet-ever/m-p/5301080#M573442 TimmyBGood 2026-06-19T14:37:01Z