topic Re: No Internet connection in Broadband https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5301868#M573289 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4712522">@eddietruckle</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR /></P> <P>See also&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-max-hub" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-max-hub</A></P> Sun, 21 Jun 2026 08:15:43 GMT GD1 2026-06-21T08:15:43Z No Internet connection https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5301866#M573288 My broadband router is flashing green i have already disconnected and then re connected the router went white for a few minutes utes but has now gone back to flashing green Sun, 21 Jun 2026 08:11:33 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5301866#M573288 eddietruckle 2026-06-21T08:11:33Z Re: No Internet connection https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5301868#M573289 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4712522">@eddietruckle</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR /></P> <P>See also&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-max-hub" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-max-hub</A></P> Sun, 21 Jun 2026 08:15:43 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5301868#M573289 GD1 2026-06-21T08:15:43Z