Internet keeps dropping since I have installed sky ring doorbell

Wolfette103 — Sun, 21 Jun 2026 08:03:18 GMT

I have installed sky ring doorbell and now my internet connection is so poor I'm having trouble watching tv as it will say technical fault, my mobile keeps stalling, has anyone else get this problem

Re: Internet keeps dropping since I have installed sky ring doorbell

Me134 — Sun, 21 Jun 2026 08:06:28 GMT

@Wolfette103 wrote:
I have installed sky ring doorbell and now my internet connection is so poor I'm having trouble watching tv as it will say technical fault, my mobile keeps stalling, has anyone else get this problem

The actual internet signal to the hub or your wifi internal signal?

Firstly, unplug the hub for 10 minutes and then reboot.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not and it is a wifi issue then you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

topic Internet keeps dropping since I have installed sky ring doorbell in Broadband

Internet keeps dropping since I have installed sky ring doorbell

Re: Internet keeps dropping since I have installed sky ring doorbell