WiFi very weak

john+leach8 — Sat, 20 Jun 2026 10:50:11 GMT

Sometimes it's there and sometimes it's not . No WiFi upstairs or to security cameras. New Sky max router received yesterday, followed all instructions

Re: WiFi very weak

Me134 — Sat, 20 Jun 2026 11:20:41 GMT

@john+leach8 wrote:
Sometimes it's there and sometimes it's not . No WiFi upstairs or to security cameras. New Sky max router received yesterday, followed all instructions

Firstly, unplug the hub for 10 minutes and then reboot.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

topic Re: WiFi very weak in Broadband

WiFi very weak

Re: WiFi very weak