New broadband

Iainlin — Sat, 20 Jun 2026 07:46:49 GMT

Just upgraded to a super fast Wi-Fi and installed our new router. The signal rough the house is now worse than it was with the old router. Any ideas on how we can improve it (not technically savvy). They said we could get boosters but no idea how to get them.

Re: New broadband

Me134 — Sat, 20 Jun 2026 08:10:14 GMT

@Iainlin wrote:
Just upgraded to a super fast Wi-Fi and installed our new router. The signal rough the house is now worse than it was with the old router. Any ideas on how we can improve it (not technically savvy). They said we could get boosters but no idea how to get them.

Firstly, unplug the hub for 10 minutes and then reboot.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

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New broadband

Re: New broadband