https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5301123#M573010 <P>Reset router multiple times. Just says connect without internet, please fix it i work remotely and am unable to do so currently!</P> Fri, 19 Jun 2026 15:42:01 GMT Jon12061 2026-06-19T15:42:01Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5301123#M573010 <P>Reset router multiple times. Just says connect without internet, please fix it i work remotely and am unable to do so currently!</P> Fri, 19 Jun 2026 15:42:01 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5301123#M573010 Jon12061 2026-06-19T15:42:01Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5301126#M573011 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4711725">@Jon12061</a>&nbsp;</P> <P>You are talking to other customers only on here&gt;</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 19 Jun 2026 15:44:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5301126#M573011 caesarome 2026-06-19T15:44:44Z