topic Re: No Internet in Broadband https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5300920#M572965 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1721385">@Lisa020387</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 19 Jun 2026 11:11:21 GMT GD1 2026-06-19T11:11:21Z No Internet https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5300917#M572963 Broadband checks state all looks good. Sky hub box has no Internet abd solid amber light. Intermittent connection for weeks now. Not acceptable after agreeing to full fibre. Fri, 19 Jun 2026 11:09:24 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5300917#M572963 Lisa020387 2026-06-19T11:09:24Z Re: No Internet https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5300920#M572965 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1721385">@Lisa020387</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 19 Jun 2026 11:11:21 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5300920#M572965 GD1 2026-06-19T11:11:21Z