topic Re: Poor speed in Broadband

Poor speed

SkyAAXAV — Sat, 20 Dec 2025 18:05:46 GMT

my broad band seems to be very slow

JimM1 — Sat, 20 Dec 2025 18:23:21 GMT

@SkyAAXAV The sky service checker should be able to show were it is at!

Jack300 — Thu, 18 Jun 2026 21:18:50 GMT

My broad band speed is very slow 300mbps

i pay for 900mbps.
My TVs are not working and I would like to watch the football !

Me134 — Fri, 19 Jun 2026 07:23:56 GMT

Presuming this is a wifi issue rather than a problem with speed to the hub, firstly, unplug the hub for 10 minutes and then reboot.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max