topic Re: Poor signal in Broadband

Poor signal

Jo353116 — Thu, 18 Jun 2026 21:56:33 GMT

The WiFi is very poor upstairs and now there is no signal on the tv upstairs

Re: Poor signal

caesarome — Fri, 19 Jun 2026 04:32:24 GMT

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

Wifi poor

Jo353116 — Sun, 12 Jul 2026 20:30:34 GMT

The WiFi is so bad, have to keep turning my WiFi off on my phone otherwise the tv freezes. Bad signal now in the tvs in the bedrooms

Re: Wifi poor

GD1 — Sun, 12 Jul 2026 20:33:41 GMT

@Jo353116 Did you follow any of the advice last time you posted?

Please see the reply to your last post above.