https://helpforum.sky.com/t5/Broadband/No-internet-connection-while-WFH/m-p/5300078#M572702 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4710587">@Mary195</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />Please note if a fault is found working from home gives you no greater priority and the standard fix SLA will still be 2 working days from being reported to Sky.</P> Thu, 18 Jun 2026 09:55:32 GMT GD1 2026-06-18T09:55:32Z https://helpforum.sky.com/t5/Broadband/No-internet-connection-while-WFH/m-p/5300072#M572697 <P>No internet connection while WFH</P> Thu, 18 Jun 2026 09:50:59 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection-while-WFH/m-p/5300072#M572697 Mary195 2026-06-18T09:50:59Z https://helpforum.sky.com/t5/Broadband/No-internet-connection-while-WFH/m-p/5300078#M572702 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4710587">@Mary195</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />Please note if a fault is found working from home gives you no greater priority and the standard fix SLA will still be 2 working days from being reported to Sky.</P> Thu, 18 Jun 2026 09:55:32 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection-while-WFH/m-p/5300078#M572702 GD1 2026-06-18T09:55:32Z